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RN Supervisor – Ambulatory Services (Rosecrans Clinic) at Martin Luther King, Jr. Community Hospital

Confidential

This is a Contract position in Inglewood, CA posted July 7, 2022.

If you are interested please apply online and send your resume to *[email protected]**POSITION SUMMARY*Reporting to the Director, Ambulatory Services of the Martin Luther King, Jr. Los Angeles (MLK-LA) Healthcare Corporation, the Ambulatory Clinical Supervisor is responsible for successfully managing day to day operations of MLKCH outpatient clinic(s) and ambulatory services involving one or more specialty disciplines and/or clinic sites. During one 8 hour shift, provides first-line operational supervision for assigned functional area of responsibility (e.g., MOB primary or specialty care department, urgent care, day/evening/night shift in emergency medicine department). Ensures that healthcare staff delivering ambulatory care/patient services provide high quality, accessible, cost effective care and patient – focused services to members that comply with Martin Luther King Jr. Community Hospital standards as well as with local, state and federal requirements. Within assigned area: implements, supervises/monitors and maintains clinical practice and quality management standards, and staff competencies/development.*ESSENTIAL DUTIES AND RESPONSIBILITIES** In assigned area/function, supervises the operations and delivery of patient care services.* Ensures staff provide highest quality of care which complies with the Nurse Practice Act, TJC, federal/state/local requirements.* Establishes and maintains effective, collaborative relationships with physicians and other departments.* Collaborates with nursing and other departments to resolve patient care issues, meet access demands, provide convenient hours of operation, improve the cost structure and develop consistent policies and procedures.* Supervises and maintains patient care and quality service standards to meet members’ and internal clients’ expectations.* Acts as patient advocate resolving patient care issues.* Recommends and evaluates processes to improve systems and patient care results across the continuum of care.* Monitoring budgets and resource allocations and financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.* Supervises use and maintenance of equipment, supplies and medications.* Assists site Administrator in developing and maintaining the competency of all department staff.* Supervises and monitors the implementation of departmental polices and procedures which support the goals and business objectives of the department and organization.* Collaborates with physicians, Medical Director, Site Administrator, Direct of Ambulatory Services, in developing the appropriate level of patient services and the day-to-day operations of the department.* Measuring and improving internal and external customer satisfaction.* Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.* Procure supplies and other materials needed for the medical group site at competitive prices and with reputable vendors.* Participate in development and implementation of long-range plans.* Assist in resolution of administrative and operational issues including the maintenance of clinic property, computer systems and installed software applications.* Participate in management or leadership meetings as directed or requested.* Ensure compliance with regulations and standards.* Serve as a liaison between site and external agencies.* Assists leadership develop clinic strategic plans and objectives based upon identified needs of patients.* Maintain the strictest confidentiality.* Responsible for the selection, hiring, orienting, training and supervision of all medical group staff (non-provider staff).* Evaluate employee performance and recommend merit increases, promotions and disciplinary actions.* Resolves problems in administrative and clinical areas* Organize and conduct regular staff meetings including setting the meeting agendas.* Ensure that staff is trained and operates in compliance with all government and other regulatory agencies.* Perform other duties as assigned.*POSITION REQUIREMENTS**A. Education** Bachelor’s degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college.* Current California RN license.* Current Basic Life Support for Providers, by American Heart Association (AHA)* Advanced Life Support certification (ACLS), by American Heart Association (AHA)*B. Qualifications/Experience** Registered Nurse with at least 2yrs of clinical experience in a hospital, clinic, home care, nursing home setting or health facility within the last 5yrs.* Minimum 2 years of supervisory or management experience in a health care setting* Current State license valid driver’s license (local travel required up to 5% of the time).* Has excellent observation, verbal and written communication skills.* Highly organized and ability to work independently.* Ability to work with people of diverse backgrounds.* Computer literate with proficiency in Microsoft Office, Google Suite, electronic medical records and ability to learn new applications easily.* Demonstrates ability to supervise and direct administrative personnel.* Bi-lingual in Spanish and English required.*C. Special Skills/Knowledge** Must be able to relate well to patients, clinicians, employees, and other professionals. Must be able to handle confidential issues with discretion.* Must be able to understand the goals of the practice and work to obtain these goals independently as well as in collaboration with clinician partners.* Must have working knowledge of managed care and othe… Please click [HERE](click.appcast.io/track/ehf46se?cs=lkg) to view full job description.