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Filed Service Technician

Konica Minolta

This is a Full-time position in San Francisco, CA posted December 4, 2022.

Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™

Get Hired, Get PAID!

Now offering a $1500 sign-on bonus for all direct service reqs! $500 payable on start date and additional $500 increments paid at 3 months and 6 months!

*(Employee must hit 3 month and 6 month of hire to receive additional pay-outs)

Position Objective

$54,000 – $66,000 based on experience

Are you mechanically inclined and passionate about technology?  Do you enjoy solving problems and helping people?

             Join us at Konica Minolta as a Field Service Technician!

We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security,
optimizing cloud data functionality, offering managed print, IT and automation services, and so much more!
This is a great opportunity to learn new technologies while growing your career with an industry leader.  

Paid training is provided!

Essential Job Functions

What You’ll Do: 

  • Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
  • Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery 
  • Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
  • Develop professional customer relationships and maintain a high level of customer satisfaction
  • Demonstrate progress in technical abilities, troubleshooting techniques and productivity
  • Log service visits and document updates to the Konica Minolta system for each client account.
  • Collaborate with the Account Management team to help resolve customer issues.

 What We Offer:

  • Hands on and computer based training on current and upcoming technology products & services
  • Exposure to IT networks and services with career growth opportunities
  • Competitive car allowance program and paid mileage
  • Company provided laptop and phone
  • An inclusive and flexible workplace environment that highly values sharing of new perspectives.
  • Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Competencies (Knowledge, Skills and Abilities)

  • Working knowledge of computer systems such as Microsoft, Apple and common network problems.
  • Must possess electrical/mechanical aptitude.
  • Must have reliable transportation and a valid driver’s license.
  • Position requires use of personal car which is eligible for vehicle maintenance compensation program.
  • Must be able to travel locally on a daily basis to various customer sites.
  • Ability to use appropriate technology for the position (i.e. handheld computer, phone, laptop).
  • Must have excellent daily time management skills and be capable of prioritizing activities and schedule to obtain effective results.
  • Ability to work independently at a customer site.
  • Must work well with customers and exhibit professional appearance and demeanor at all times.

Experience, Educational Reqts and Certifications

  • Minimum of High School diploma or GED required, Technical School training preferred.
  • 2-4 years of experience related to technical/repair of business equipment.
  • Certified in A+ or equivalent training required.

Konica Minolta Offers:  

  • Outstanding benefits package (including medical, dental, vision, life insurance)
  • 401(k) plan with matching company contribution
  • Generous holiday and paid time off schedules
  • Ongoing professional development training
  • Visible, exciting work supporting sales of cutting edge technology and workflow solutions.

Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes Best-In-State Employers 2021, is transforming the way we all do business.

From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.  At Konica Minolta, you’ll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.