Carter Hospitality Group
Job Description South Coast Winery Resort & Spa is seeking a Bellperson with customer service experience.
Some essential duties include: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.
Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Meets and greets all guests; determines their needs and directs them to appropriate employee/locations Responds to visitor, guest, and employees in a courteous and professional manner ensuring a positive guest experience.
Escorts incoming hotel guests to rooms and assists guest with luggage.
Attends and participates in monthly front office meetings Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
Delivers messages and runs errands Maintains courtesy van and golf carts consisting of washing, cleaning, and fueling.
Maintains lobby in a clean tidy manner; this includes, but not limited to trash, seating areas front doors, floors.
Other duties as assigned by manager.
Takes PRIDE in everything we do.
Takes OWNERSHIP of their actions and decisions.
Displays LEADERSHIP in our industry and our community.
Acts with INTEGRITY by being honest, trustworthy and doing the right thing.
Displays TEAMWORK by committing to common goals based on open and honest communication.
Delivers EXCELLENCE to our guests, our communities and to each other.