Rental Cashier

Company Description

Aspen is one of the world’s premiere destinations for inspiration and transformation at the intersection of recreation, nature, and culture. Aspen Skiing Company was founded 75 years ago following World War Two in a moment of vision and renewal.
With a purpose deeply rooted in expanding possibilities, we are company driven by its values and our people.

We operate four mountain resorts (Aspen, Aspen Highlands, Snowmass and Buttermilk) with summer and winter experiences; the Five Star, Five Diamond Little Nell Hotel in Aspen; the contemporary Limelight Hotels in Aspen, Snowmass and Ketchum; world-class events including the World Cup series and X Games; and a multi-store retail portfolio.

Job Description

The Rental Cashier acts as a highly skilled guest service specialist in the processing and troubleshooting of a variety of guest transactions related to equipment rental and retail, lift ticket and Ski/Snowboard School sales. Maintains a broad and detailed knowledge base related to resort-wide services and amenities. 

Essential Job Functions

• Assess guests’ requirements and meets those needs as related to rental of winter sports equipment and other resort services and amenities
• Operates point-of-sale systems, Microsoft Office and Resort Technology Partners (RTP) software and its various functions
• Advises guests of retail and rental-related products and the benefits of a variety of winter sports equipment and accessories, quotes price and describes features of products
• Takes payment, makes change, and issues receipts to customers. Gives refunds or issues credit to customers for returned or unused products or merchandise
• Balances daily transactions consistently and accurately
• Other duties and responsibilities as assigned

Qualifications

• Related cashiering experience preferred
• Previous customer service experience preferred 
• Knowledge  of United States currency required
• High School Diploma or Equivalent required 
• Computer proficiency required. Previous experience in Microsoft Office and/or RTP preferred.
• Written and speaking fluency in English required
• Bi-lingual language skills (Spanish, Portuguese, French or others) preferred

Additional Information

Supervision Given and Received 

Supervision given: This position has no supervisory responsibilities. 

Supervision received: Works under direct supervision of the Rental Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands

• Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required 
• Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces 
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance