F&B Supervisor

The Opportunity 

Delaware North Parks and Resorts is hiring seasonal Dining Room Supervisors to join our team at Wuksachi Lodge in Sequoia National Park, California.  

Minimum pay rate: $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Low-cost team member housing
• Free shift meal

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Some locations may implement a vaccination requirement in the future if required by federal, state, local law.

Responsibilities 

• Assign duties to scheduled dining room associates.
• Perform some service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Assist Restaurant Manager with associate trainings and compliance.
• Monitor daily and hourly cleaning.
• Manage labor and profit loss.
• Ensure proper cash handling and tip record keeping for shift.
• Ensure associates are kept informed of any changes of policies or events.
• Other duties assigned.

Qualifications 

• Minimum of 2 years’ supervisory experience preferred.
• Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
• Excellent communication skills, written and verbal.
• Excellent customer service and employee relation skills.
• A true desire to satisfy the needs of others in a fast paced environment.

Physical Requirements 

• Ability to lift up to 50 lbs.
• Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as the work duties demand.

Shift Details 

1st Shift
2nd Shift
Holidays
3rd Shift
Weekends
Varies

Who We Are 

Sequoia National park offers an opportunity to see the giant Redwoods that cannot be found anywhere else in the world. The work itself is exciting, and there are a lot of career opportunities for advancement and opportunities to transfer to other Delaware North properties located at the state and national parks across the country. We offer on-site housing and discounts on food, beverage, and retail. Shuttle service to town is provided.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.